This Privacy Policy (“Policy”) outlines how Qlov, under Flutch Pvt Ltd (“we,” “us,” or “our”), collects and protects the information you provide while using our website and mobile application (referred to collectively as the "Platform"). At Qlov, we are committed to safeguarding your privacy and ensuring that your personal information is used in accordance with this Policy. Please note that this Policy may change over time without prior notice, so we encourage you to review it periodically to stay informed. By using our Platform, you acknowledge and consent to the practices described in this Policy. This Policy applies to both current and former visitors and customers of our Platform.

What personal information do we process?  -  When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Flutch Technology Pvt Ltd and the Services, the choices you make, and the products and features you use or buy.

What Information do we collect?We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You- The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. Personal information we collect may include the following:

  • Names

  • Phone numbers

  • Email addresses

  • Contact preferences

We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

How do we process your information? - We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. 

How do we keep your information safe?We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 

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